Zaina, professeur de langues - H3B Montreal

Graphic Design & Illustration & Arabic and English teacher.

¥ Qualifications Summary

Teaching English & Arabic for beginner since 2015.
¥ Education
Diploma in Information Technology (IT)

Ø Experience in graphic designing, customer service and telemarketing 

Ø Skilled in designing graphics, logo, brochure and business card design

Ø Exceptional understanding of colours, illustrations, photography 

Ø Languages: English, Arabic 

¥ Technical Skills

Ø Adobe Photoshop, Illustrator,

Ø Microsoft Excel, Word, PowerPoint,  Access

Accomplishments:   

Ø Made a simple logo for company

Ø Tailored designs to meet the needs of the customer

Customer Service Agent (Telemarketing)                                           
Dental Insurance Company 

Accomplishments:   

Ø Made phone calls to customer to advertise the insurance by managing a high-volume workload within a deadline-driven environment

Ø Helped company attain the highest customer service ratings -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness